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30
Day Satisfaction, Money back Guarantee
For all SharperBlade purchases, either on-line or in person, we will accept product returns and exchanges up to 30 days after delivery. After the 30 day period has ended, support for defective merchandise only, will be provided by customerservice@SharperBlade.com. Damaged blades due to operator error are not guaranteed or warranted for exchange or refund. All SharperBlade products are warranted for the life of the blade for manufacturing defects, only.
Before you return or exchange your SharperBlade
product:
A)
Visit
www.sharperblade.com for
more information on how to install,
helpful tips and problem solving
issues.
SharperBlade reserves the right to verify
that you called technical support before
we exchange a product.
To process
a return or exchange–
•
Step
one – obtain an RMA by emailing us at customerservice@sharperblade.com
or calling 1-702-598-5366. This
RMA is required for all returns
and exchanges.
•
Step
two – Prepare your package
for pick up by doing the following:
1.
Place the product
in the original or similar
packaging
2.
Include all items originally
in the product box (including
copy of the receipt)
3.
On the outside of the package,
write in bold letters:
- RMA
- The words "SharperBlade Return" or "SharperBlade Exchange"
If you return a product outside this process, your credit or exchange may be delayed pending proof of delivery to our warehouse. Please follow the above directions or you will assume risk of loss.
Refund Policy
SharperBlade will refund the original product price paid plus tax (if applicable), less a 25% restocking fee, and the shipping and handling fee. The original shipping and handling charges will not be refunded.
Exchange Policy
SharperBlade will exchange the any product, crediting the original price paid plus tax (if applicable), less a 25% restocking fee and the shipping and handling fee. The new product will be charged the difference, plus tax (if applicable) and the standard shipping and handling fee.
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